October 18, 2018

The ONE SOURCE Team ventured into the rolling hills of Litchfield County, CT for an off-site corporate retreat at the enchanting Grace Mayflower Inn and Spa. We were in the woods and out of our element. It was the perfect venue for a day of reflection, assessment, and strategic planning.

Dr. Helen Rothberg facilitated the day-long event – quickly breaking through to the group with her brilliant and warm leadership. The foundation of the discussion was her book The Perfect Mix: Everything I Know About Leadership I Learned as a Bartender and her ADVICE model for leading oneself and others.

Here’s what we learned from Helen:

Action: Do more, say less. Consider “no” as an opportunity to look at things differently.

Determination: Get things done with ingenuity and civility, never stepping on someone else for a higher view.

Vision: A good manager gets things done in the dark, a leader turns the light on. People need to know what they are striving to achieve.

Integrity: Tell the truth, don’t create drama, don’t play into drama and if you do, own what is yours. Then move on.

Communication: Create understanding by being present and listening well. Remember, communication is more than just words.

Empathy: Dare to care and remember that everyone has their story.

Here’s what we learned about ourselves and the future of ONE SOURCE:

  1. The team did both a personal and corporate SWOT and we found that many of our individual strengths and weaknesses were aligned with with the overall strengths and weaknesses of ONE SOURCE.
  2. Our individual vision’s for ONE SOURCE had some common elements: passion, transparency, and success.
  3. Our culture differentiates us – “Raise your hand” is a phrase you’ll hear often and see in action around our office.
  4. We are working diligently to shift the perception of the Facility Management industry from “smoke and mirrors” to collaborative and transparent.
  5. Nicholas Lombardi is growing and leading the ONE SOURCE team to build what’s possible, based on what is awful in the industry.

Needless to say, it was a successful day of A.D.V.I.C.E. from Dr. Helen Rothberg! We all walked away from the 1st Annual Gateway to the Future off-site retreat with great insight and new strategies for ourselves and the future of ONE SOURCE.

Mariel Nowack

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